Shipping & Delivery -
Free Shipping for orders $50+
Custom Orders
Listen, we get it. In a world where big corporations can get you your purchases for free the next day without breaking a sweat (well actually their employees do, but you know all about that), shopping from a small business means you wait a little longer for your stuff, but it is so worth the wait. Orders above $50 ship for free within 1-2 business days.
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Framed Prints ship via USPS Priority Shipping - Will arrive within 2-3 business days.
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Unframed Prints ship via USPS First Class - Will arrive within 3-5 business days.
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Candle Shipping Varies as it is more costly to ship - Will arrive within 5-7 business days.
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All other items like Rare Finds, Trays, and Custom Orders will typically ship USPS Priority Mail.
Direct local deliveries are available on a very limited basis if you live in Dutchess County. Just reach out ahead of your order and we'll do our best to make it happen.
Returns & Exchanges
Your happiness is important to us. While we do not accept returns or exchanges, especially for custom items, we will make things right if you have issues with your order. Please reach out to us so we have that opportunity. As a small business negative reviews really impact us. We are not a corporate giant exploiting tax loopholes or underpaying employees. We're human like you with a family that this business helps us support, and we want the chance to connect with you if you're unsatisfied. Kindly keep that in mind, not only when you're shopping with us, but when you shop from any small business.
Custom Orders
In addition to custom candle orders, we love to collaborate on creations. Though our availability is sometimes limited if you have an idea you want to explore, send us an email or use our contact form. In the past, we've made custom-painted trays, wood burned jewelry boxes, coasters, and more. The possibilities are endless. Please note that custom orders are non-refundable and if a mock-up design is needed to move forward, there will be a minimal charge to account for associated time, especially if revisions are needed. If you move forward with the custom order, that amount will be deducted from the purchase price. Mockups are subjected to copyright laws and we will pursue legal action if you misuse our work.
Our Privacy Policy
Your personal data and privacy are of the highest importance to us. We do not disclose or sell your personal information to any third parties that are not essential to fulfilling your order, which is only the processing of your payment and physical tracking of your order. All contact information gathered from signing up for our newsletter and information about your order stays with us. We mainly gather and keep that information securely stored to send you discounts, let you know when there are new products that might interest you, and gather feedback so we can improve or expand. By signing up for our newsletter or any other contact form you provide, you agree to receive these kinds of emails. You can notify us at any time if you'd like to be removed from our communications.
Wild Hudson Studio
Full Terms of Use & Conditions
This website is owned and operated by Wild Hudson Studio. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors various home decor products and artwrk. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. In order to use our website and/or receive our services, you must be at least [add number] years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Sales Terms & Conditions
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur.
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Returns & Refunds Policy
Your happiness is important to us. While we do not accept returns or exchanges, especially for custom items, we will make things right if you have issues with your order. Please reach out to us so we have that opportunity. As a small business negative reviews really impact us. We are not a corporate giant exploiting tax loopholes or underpaying employees. We're human like you with a family that this business helps us support, and we want the chance to connect with you if you're unsatisfied. Kindly keep that in mind, not only when you're shopping with us, but when you shop from any small business.
Ownership of Intellectual Property, Copyrights, and Logo
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Wild Hudson Studio and its sole owner, Daniela Velez. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. We will pursue legal action against you if these terms are violated.
Right to Suspend or Cancel User Accounts
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
Limitation of Liability
You agree to indemnify and hold Wild Hudson Studio harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. To the maximum extent permitted by applicable law, in no event shall Wild Hudson Studio, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Wild Hudson Studio assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Promotional Emails & Contact
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices, hit unsubscribe on the email or reach out to us and we'll remove you.